Privacy Policy

Last Updated: April 22, 2026

1. Introduction

FastFix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and mobile application.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a service, or contact customer support. This may include your name, email address, phone number, Ghana Card details (for artisans), and location.

3. How We Use Information

We use the information we collect to:

Provide and maintain our services.
Connect homeowners with verified artisans.
Process payments via Mobile Money and other channels (Transactions will appear as "Bax Consult").
Send you technical notices, updates, and support messages.
Monitor and analyze trends and usage.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access.